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Frequently Asked Questions

1. What products does NORTHVERA sell?

We offer a wide range of dietary supplements and health products, including NAD+, NMN, collagen, MCT oil, matcha, creatine, moringa, berberine, turmeric/curcumin, and Ceylon cinnamon.

2. How long is the delivery time?

The normal estimated delivery time within Sweden is 5–7 business days. Delivery times may vary due to high demand, weather conditions, or the carrier.

3. What does shipping cost?

We offer free shipping on all products.

4. Can I return a product?

As a consumer, Swedish law entitles you to cancel your purchase within 14 days of receiving your order. For the return to be approved, the product must be unused, and the packaging unopened and in its original condition. For hygiene and safety reasons, opened dietary supplements cannot be returned or refunded.

5. How much does a return cost and how quickly do I get my money back?

Shipping is calculated based on your location and the items in your order. You will always know the shipping cost before you buy.

6. What do I do if I have received a damaged or incorrect product?

If you have received a damaged, defective or incorrect product, please contact us within 48 hours of delivery via the website. Please include your order number, pictures of the product and a description of the problem. In case of an approved complaint, NORTHVERA will cover all costs and offer a replacement product or a full refund.

7. Are your products vegan and organic?

Many of our products are vegan and/or organic, such as the organic moringa powder (vegan & gluten-free) and the organic matcha powder. The content and certifications of each product are listed on its respective product page. We recommend that you read the product description carefully if this is important to you.

8. Are your products safe to take with medications?

Our products are food supplements and not medicines. If you are taking medication or have an existing health condition, we recommend that you consult your doctor or pharmacist before using any of our supplements.

9. How should I store my products?

Products are best stored in a dry, cool, and dark place – preferably at room temperature and away from direct sunlight. Avoid humid environments such as bathrooms. Specific storage instructions can be found on each product's packaging.

10. Can I order as a company and pay by invoice?

Contact us via the website for information on corporate orders and invoicing options. We are happy to help you find a solution.

11. How do I know what dose to take?

The recommended daily dose is stated on each product. We recommend that you always follow the dosage instructions and do not exceed the recommended amount without advice from healthcare professionals.

12. Do you sell subscriptions or plans?

We are constantly working to make your health journey easier – keep an eye out for upcoming opportunities to simplify your daily routines.

13. What is the difference between NMN and NAD+?

NAD+ is a substance naturally found in the body's cells and plays a central role in energy production and cell function. NMN is a precursor to NAD+ – meaning it is a substance the body converts into NAD+. Many choose NMN as a supplement because it is efficiently absorbed and helps raise the body's NAD+ levels.

14. Are your products third-party tested?

We strive for high quality and transparency in all our products. Information on quality control and certifications is provided on each product page. Please do not hesitate to contact us if you would like more detailed information about a specific product.

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Products

Berberine 1500 mg — 240 capsules

Berberine 1500 mg — 240 capsules

355,00 kr

Regular price Sale price 355,00 kr
Ceylon Cinnamon Extract 7,200 mg - 300 Softgel Capsules with MCT Oil

Ceylon Cinnamon Extract 7,200 mg - 300 Softgel Capsules with MCT Oil

355,00 kr

Regular price Sale price 355,00 kr
Turmeric Curcumin 95® 1000 mg – Advanced 6-in-1 Complex with 95% Curcuminoids, MCT Oil, Black Pepper & Ginger | 120 Vegan Capsules

Turmeric Curcumin 95® 1000 mg – Advanced 6-in-1 Complex with 95% Curcuminoids, MCT Oil, Black Pepper & Ginger | 120 Vegan Capsules

335,00 kr

Regular price Sale price 335,00 kr
NMN Ultimate 1000 mg – Advanced 10-in-1 Complex | 120 Vegan Capsules

NMN Ultimate 1000 mg – Advanced 10-in-1 Complex | 120 Vegan Capsules

455,00 kr

Regular price Sale price 455,00 kr